Prime Dispatching Blog Posts

Running a towing company requires constant oversight. Calls must be answered quickly, drivers must be dispatched accurately, and customers expect fast...

The difference between answering calls and truly handling emergencies Artificial Intelligence is everywhere right now—from chatbots on websites...

Running a towing company can be a 24/7 responsibility. Calls do not stop on holidays, during dispatcher vacations, or when staff members are out sick....

How Professional Dispatching Keeps Tow Companies Running Smoothly 24/7 After-hours and weekend calls make up a large percentage of towing demand. Bre...

If you’re running a towing company, you know how important reliable dispatching is — but also how expensive it can be to hire and train fu...

When your towing business is growing, evaluating whether to outsource dispatch is a big decision. A smart third-party dispatch provider can help you s...

Last week, the Prime Dispatching team made its way to Mason, Ohio—just next door to Kings Island—for the Midwest Regional Tow Show, held a...

Why Scalability Matters in Towing Dispatch Every tow company faces moments when call volume spikes—big events (football season is here!), sever...

In the towing and roadside assistance industry, customer loyalty isn’t built solely on the service you provide—it’s built on how cus...

Running a towing company comes with enough challenges — managing a reliable dispatching team shouldn’t be one of them. That’s where ...